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About the Card

• How the Card Works
• How to Handle the Card
• Security and Personal Data
• Anonymous Opencard
• How Not to Handle Card

What It Can Be Used For

Opencard can be used as a replacement season tram ticket for Prague public transport and enables payment of parking, identification in the Municipal Library of Prague and access to the services of the Portal of Prague.

• Prague Public Transport
• Payment for Parking
• Municipal Library of Prague
• I Know How I Drive
• Discounts

Conditions for Issue and Use of the card

Conditions for Issue and Use of the card, Card Fee.

• Who the Card Is For
• Card exchange due to validity expiration

How to Manage

How to get the card. How to activate the service. What to do in cases of loss of card.

• I Want a Card
• Card Replacement
• Card blocking and unblocking
• Loss of Card
• Change of Personal Data
• Card Cancellation
• Purchase of Opencard Vouchers
• Substitute Document
• Complaint
• DPP E-Shop

Contacts

Kontaktní místa a telefonní linky kam se obracet s požadavky a dotazy v souvislosti s Opencard

• Card application
• Card Issue
• Express card issue, cancelation, exchange, complaints
• Anonymous Opencard
• Sale of PID vouchers and Free Fare application
• Downloading of PID vouchers
• Temporary suspension of yearly PID vouchers
• Sale of temporary tickets
• Complaints concerning the voucher service, return of PID vouchers
• Sale of Parking Vouchers
• Opencard Administration

Forms

Download Opencard Application forms, Activation forms, Forms for changes of personal data.

• Card Application
• Card blocking and unblocking
• Card Replacement
• Personal Data Change
• Card Cancellation
• Card Complaint

On-line Complaints

Making a On-line Complain

• Making a Complaint Due to Incorrect Printed Information
• You Didn’t Receive Opencard by Post within 21 Days?

News

News in Opencard project

Frequently Asked Questions

• How to obtain the card
• How to use the card
• Technology and security
• Biggest Myths and Misunderstandings