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About the Card

• How the Card Works
• How to Handle the Card
• Security and Personal Data

What It Can Be Used For

Opencard can be used as a replacement season tram ticket for Prague public transport and enables payment of parking, identification in the Municipal Library of Prague and access to the services of the Portal of Prague.

• Prague Public Transport
• Payment for Parking
• Municipal Library of Prague
• I Know How I Drive
• Discounts

Conditions for Issue and Use of the card

Conditions for Issue and Use of the card, Card Fee.

• Who the Card Is For
• Price List

How to Manage

How to get the card. How to activate the service. What to do in cases of loss of card.

• I Want a Card
• Card blocking and unblocking
• Card Replacement
• Loss of Card
• Change of Personal Data
• Card Cancellation
• Substitute Document
• Complaint
• DPP E-Shop

Contact Information

Contact points and customer service phone lines which can be utilized for requests and questions regarding Opencard.

• Submission of Card Application Forms
• Card Issue
• Cancellation or exchange of the card
• Sale of Public Transport Vouchers
• Downloading of PID Vouchers
• Sale of Parking Vouchers

Forms

Download Opencard Application forms, Activation forms, Forms for changes of personal data.

• Card Application
• Card blocking and unblocking
• Card Replacement
• Personal Data Change
• Card Cancellation
• Card Complaint

On-line Complaints

Making a On-line Complain

• Making a Complaint Due to Incorrect Printed Information
• You Didn’t Receive Opencard by Post within 21 Days?

News

News in Opencard project

Frequently Asked Questions

• How to obtain the card
• How to use the card
• Technology and security
• Biggest Myths and Misunderstandings