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Suspension of yearly ticket

You can suspend the validity of a yearly ticket twice during its validity, for 14 days at minimum and 60 days at maximum (for both suspensions). Validity of the ticket is afterwards extended by the amount of time for which it has been suspended.

Suspension can be done up to 60 days in advance; this service is subject to the CZK 60 charge.

You can apply for suspension in behalf of someone else in which case you submit a signed copy of the Opencard applicant together with a verified power of attorney with stated: name and surname of the applicant, Opencard number and the exact period for which the yearly voucher should be suspended.

  1. 1. Visit contact point

    Visit one of the contact points, take your Opencard and ID with you.

  2. 2. Select period

    Notify the contact point staff of the exact period for which you wish to suspend the validity of your voucher – the date of the first and last day. Submit your Opencard and ID.

  3. 3. Drawing up of the Agreement

    The staff will draw up “Agreement for the suspension of the yearly voucher validity” with you. We recommend thoroughly checking the Agreement before signing!

    We recommend keeping the copy of the Agreement at least for the time of the suspension of the yearly voucher validity.

  4. 4. Automatic renewal

    After the selected suspension period finishes, the voucher will be automatically renewed. Therefore it is not necessary to either visit a contact point or do anything else.


Useful Information

Customer centre opencard - Palác Adria

Palác Adria, Jungmannova 31, 110 00 Prague 1

Mon and Wed 08:30 a.m.-08:00 p.m., Tue and Thu 08:30 a.m.-06:00 p.m., Fri 08:30 a.m.-noon


Line for blocking Opencard

210 028 111

Mon-Fri 9:00 a.m.-06:00 p.m.


Infoline

12444

Mon-Fri 8:30 a.m.-05:00 p.m.

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